Privacy Policy

Nicky Middleton, trading as Progress Soft Tissue Therapy, operates the following privacy policy with regards to ensuring that customer data is handled correctly.

How customer data is collected

Customer data may be collected when either:

  • you make an enquiry with Progress Soft Tissue Therapy,
  • you provide your details when booking a treatment online,
  • you provide your details when responding to a promotion/advertisement run by Progress Soft Tissue Therapy,
  • you supply your email address to be added to the Progress Soft Tissue Therapy mailing list.

Any information provided is given at your own discretion.

How your data is used

Progress Soft Tissue Therapy collects data to be able to use it in a few ways:

  • To confirm or respond to your enquiry,
  • To confirm or respond to your booking,
  • To monitor your treatment progress,
  • To send you email updates via the Progress Soft Tissue Therapy mailing list.

How your data is stored

Your data is stored in the following ways;

  • Client details are stored within the Progress Soft Tissue Therapy CRM system,
  • Client details may be stored within a Fresha account when making a booking online,
  • Email data is stored within a Mailchimp account when signing up to the Progress Soft Tissue Therapy mailing list.

Customer data is only accessible by the owner of Progress Soft Tissue Therapy.

Progress Soft Tissue Therapy will never share your data with any other individuals or organisations, and promises to only ever use it for the purposes stated above.

How to remove your details

If you would like Progress Soft Tissue Therapy to delete any data that is held about you, please contact Progress Soft Tissue Therapy.

“Nicky is extremely professional and welcoming. I’d never had this type of treatment before and it was absolutely amazing, having had a sciatica-like problem where I could hardly move, Nicky’s skills meant I was soon walking with ease. Not just for the young super-fit, I highly recommend you give Nicky and Soft Tissue Therapy a try. My results were astonishing.”
L. Mo