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ASIN: B01K3KPWFE
Covering areas such as forming good relationships soothing unhappy customers and using the telephone as a customer service tool this is the perfect reference for the experienced professional those re-entering the workforce and those beginning their careers
Paperback: 167 pages
Seventh edition (August 1 2017)
ISBN-13: 978-0738611983
Going Inward: The Role of Cultural Introspection in College Teaching (Higher Ed) Format:Hardcover ASIN: B01K3KPWFEGoing Inward is a pragmatic text for faculty in all disciplines who desire to deepen their reflection on teaching. Through the culturally introspective writings of faculty in a variety of academic disciplines readers will gain a deeper understanding of faculty cultural influences on college teaching and student learning. This book introduces readers to cultural self reflection as a powerful tool for insight into how our values and beliefs from our
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